Welcome
to LEVEL GROUND, LLC and ESPRESSO ROCKY MOUNTAIN (ESPRESSO ROCKY MOUNTAIN)
We at LEVEL GROUND, LLC and ESPRESSOROCKYMOUNTAIN.com (ESPRESSO ROCKY
MOUNTAIN) respect your concerns about privacy and value the trust
you have placed in us. This Privacy Notice describes the types of
personal information we collect, how we may use that information,
and with whom we may share it. Our Privacy Notice also describes the
measures we take to protect the security of the information. In addition,
we describe the choices you can make about how we use the information
you provide to us. We tell you how you can reach us to update your
contact information, remove your name from our mailing list, or answer
any questions you may have about our privacy practices.
What
types of information does ESPRESSO ROCKY MOUNTAIN collect about
me and how does ESPRESSO ROCKY MOUNTAIN use the information?
Café Products (hereinafter referred to as “We”)
collects and uses information about you to communicate with you
about our products, services and promotions. We also collect information
to improve the shopping experience of ESPRESSO ROCKY MOUNTAIN consumers.
Here are the ways we obtain information about you and the types
of information we obtain. We also tell you how we use the information.
- Catalog
If you request a catalog from us, you will need to provide us with
contact information, such as your name, address, phone number and
email address, so we may fulfill your request. You also may choose
to provide us with information about products that interest you
and other professional/trade information.
- Purchases
When you order or purchase a ESPRESSO ROCKY MOUNTAIN item, you will
be required to give us contact and payment information (such as
credit card information) so we may process your order. When you
pay for a ESPRESSO ROCKY MOUNTAIN item using a credit card, we use
your credit card information only to fulfill your order and for
other internal purposes. If you place an order through our website,
one of our sales representatives will contact you after you have
placed the order to fulfill the transaction you have requested.
-
Customer Service
If you contact one of our sales or customer service representatives,
we may ask you for information such as your name, address and email
address so we can respond to your questions or comments. With your
consent, we may retain this information to personalize your experience
with us and better assist you the next time you contact us.
-
Website
Many web surfers are concerned about their privacy and the use of
'cookies' on the Internet.
Cookies are small files that can be used to store information you
have already provided.
Cookies cannot be used to "steal" information about you
or your computer system.
The
ESPRESSO ROCKY MOUNTAIN web site uses cookies to remember your preferences.
For example, the web site may remember which ESPRESSO ROCKY MOUNTAIN
category page or item you view, in order to make your next visit
more convenient (by displaying information more relevant to that
item category).
Nevertheless,
if you don't like having any cookies at all they can be disabled
in your web browser's Internet Options.
- Other information you provide to us Through surveys, you may provide
us with information such as product preferences, reasons for purchasing
a product, business and industry information to help us learn more
about your shopping needs and preferences. You also may provide
such information when you fill out a warranty card about a item
you purchased from ESPRESSO ROCKY MOUNTAIN. In addition, you may
give us such information if you register for or redeem ESPRESSO
ROCKY MOUNTAIN special offers, discount coupons or other promotions.
Does
ESPRESSO ROCKY MOUNTAIN share the information it obtains about me
with third parties?
ESPRESSO ROCKY MOUNTAIN does not share personal information about
its consumers with any third parties outside the ESPRESSO ROCKY
MOUNTAIN corporate family for their own marketing purposes. However,
we may do so within the ESPRESSO ROCKY MOUNTAIN corporate family.
We do share this information with service providers we have retained
to perform services on our behalf, but these service providers are
not authorized by us to use or disclose the information except as
necessary to perform services on our behalf or to comply with legal
requirements. We also may disclose information about you as required
by law.
We
reserve the right to transfer any information we have about you
in the event we sell or transfer all or a portion of our business
or assets. If the business is transferred, we will provide you with
the opportunity to tell us that you would prefer that information
about you not be transferred. Should such a transfer occur, we will
use reasonable efforts to try to ensure that the transferee uses
personal information about you in a manner that is consistent with
this Privacy Notice.
Whose
privacy notice applies to any credit or financing I obtain in effort
to purchase from ESPRESSO ROCKY MOUNTAIN?
If you apply for credit through a financing company associated with
ESPRESSO ROCKY MOUNTAIN, their privacy notice applies to your application
and account information, however information provided to ESPRESSO
ROCKY MOUNTAIN by the credit issuer is then handled according to
CAFÉ PRODUCTS privacy policies. In addition, our financing
companies have separate Privacy Statements which applies to information
they independently collect about you. We encourage you to read any
Privacy Statement which may be applicable to you, before offering
your personal information. To obtain the Privacy Statement of any
of our financing companies, please contact our customer service
department at 888-350-2233.
How does ESPRESSO ROCKY MOUNTAIN protect personal information?
The security of personal information is a high priority for us.
We maintain administrative, technical and physical safeguards to
protect against unauthorized disclosure, use, alteration and destruction
of the personal information in our possession. We are committed
to providing appropriate security controls to protect personal information
we have about you against foreseeable hazards.
How
does ESPRESSO ROCKY MOUNTAIN update its Privacy Notice?
ESPRESSO ROCKY MOUNTAIN services and promotions will change over
time. This Privacy Notice will be updated periodically to reflect
those changes and corresponding changes in our information practices.
Whenever we revise this Privacy Notice, we will change the date
on the notice to indicate when the revisions were made. We reserve
the right to change our information practices and the terms of this
Privacy Notice, and to apply the changed practices to all information
we have about you. By using this web site, you agree to accept the
terms of this Privacy Notice as stated at the time you use it. Any
future access to this web site subsequent to the posting of a revised
Privacy Notice will be deemed to be your acceptance of this Privacy
Notice as then revised. We reserve the right to change this Privacy
Notice at any time.
Does
the ESPRESSO ROCKY MOUNTAIN website contain links to other websites?
The ESPRESSO ROCKY MOUNTAIN website may contain links to other websites
that operate independently of ESPRESSO ROCKY MOUNTAIN and are not
under our control. We provide links to other websites solely for
your convenience and information. Other websites may have their
own privacy notices, which we suggest you review if you visit any
linked websites. ESPRESSO ROCKY MOUNTAIN is not responsible for
information that is provided by, or collected through, those websites
or for any other use of those websites.
How
can I update my person information and privacy preferences?
We recognize that having accurate and up-to-date information about
you and your preferences is important to our ability to properly
serve your interests. You can update the contact information you
give us by accessing your online personal account, calling, writing
or emailing us using one of the options provided below.
Will I receive email from ESPRESSO ROCKY MOUNTAIN?
We will send you email only if you have provided us with your email
address and have asked us to communicate with you this way. Email
concerning ESPRESSO ROCKY MOUNTAIN specials, promotions and general
correspondence may be sent to you either from a ESPRESSO ROCKY MOUNTAIN
website or family of website, or from www.level-ground.com or www.levelgroundcafe.com
(websites operated by a ESPRESSO ROCKY MOUNTAIN service provider).
What if I prefer not to receive communications
from ESPRESSO ROCKY MOUNTAIN?
If you prefer not to receive product information or promotions from
us, please contact us using one of the options provided below.
DISCLAIMER
OF OUR LIABILITY, YOUR USEAGE AGREEMENT & WARRANTIES
You expressly agree that use of RockyMountainEspresso.com (or any
of our affiliates) is at your own risk. RockyMountainEspresso.com
(or any of our affiliates) shall not be responsible to you for any
content found on RockyMountainEspresso.com (or any of our affiliates)
. RockyMountainEspresso.com (or any of our affiliates) expressly
disclaims all warranties of any kind, whether implied warranties
of merchantability, fitness for a particular purpose, and non infringement.
RockyMountainEspresso.com (or any of our affiliates) makes no warranty
that RockyMountainEspresso.com (or any of our affiliates) will be
timely, secure, error free, or meet your requirements; nor does
RockyMountainEspresso.com (or any of our affiliates) make any warranty
as to the results that may be obtained from the use of RockyMountainEspresso.com
(or any of our affiliates) or as to the accuracy or reliability
of any information obtained through RockyMountainEspresso.com (or
any of our affiliates). No advice or information, whether oral or
written obtained by you from RockyMountainEspresso.com (or any of
our affiliates) shall create a warranty not expressly made by the
manufacturer. You understand and agree that any content downloaded
or otherwise obtained through the use of RockyMountainEspresso.com
(or any of our affiliates) is done at your own discretion and risk
and that you will be solely responsible for any damages to your
computer or loss of data that results in the downloads of such content.
To the full extent permissible under the applicable law, RockyMountainEspresso.com
(or any of our affiliates) shall not be liable for any direct, indirect,
incidental, special or consequential damages resulting from the
use or inability to use RockyMountainEspresso.com (or any of our
affiliates) or for the cost of procurement of substitute goods and
services resulting from any goods or services purchased or obtained
through your use of RockyMountainEspresso.com (or any of our affiliates).
RockyMountainEspresso.com will not be liable in anyway for any injury
that happens because of manufacturer defects or normal use of the
product purchased from or any product given or provided by RockyMountainEspresso.com.
HOW
CAN I CONTACT ESPRESSO ROCKY MOUNTAIN?
If you would like us to update your contact information or remove
your name from our mailing list, or if have any questions about
our privacy practices or about your personal information, please
contact us here or call 1-888-350-2233, or write us at:
ESPRESSO
ROCKY MOUNTAIN
Attention: Privacy Notice / Client Relations
117 E 37th St, PMB 540
Loveland, CO 80538
We
will respond to your inquiry or investigate your concern as quickly
as possible.
DATED:October 17, 2007
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